August 31, 2026

Your Growth Plan Has a Client-Size Problem

Demand for outside IT help rises with the size of the customer. The average MSP's client book runs the other way, and most of it sits in the band that buys least and takes almost as much work.

August 28, 2026

The Business Runs on What Nobody Wrote Down

Diligence counts contracts, margins and the tool stack. Nobody checks whether the work is written down, and that is the part that decides whether an MSP can absorb a new hire, an acquisition, or a resignation.

August 27, 2026

Half the Industry Sells Through the Owner

MSPs are almost evenly split between having a sales team and having sales run strictly by the founder. The standard deal removes that founder within two years. If you bought recurring revenue, half the time what you bought was a seller.

Intelligence

Real-Time Competitor Intelligence Dashboard

Designed and deployed a competitive intelligence platform tracking 66+ competitors across the managed services landscape: automated news monitoring, executive profiles, battlecards, and watchlists on Cloudflare edge infrastructure with near-zero operational cost.

Revenue Operations

Partner Intelligence Dashboard with Live API Integration

Built an automated partner intelligence system integrating ConnectWise Manage API data with a four-layer override hierarchy: pulling live operational data, computing risk scores, preserving agreement terms, and layering manual overrides into a single unified dashboard.

Revenue Operations

Pipeline Intelligence Report with CRM Integration

Built a live pipeline reporting tool integrating HubSpot CRM data with director-level commentary: stage visualization, deal urgency scoring, weighted forecasting, and a collaborative annotation layer backed by D1, all deployed on Cloudflare Workers.